Read Our Genuine Patient Testimonials in Middlesex

Speaker 1: Matt, you mentioned before that you were impressed with Dr. Reilly’s treatment. Let me start by thanking you for taking the time to help us share your experience with other patients. Can I ask what made you call the office to meet with Dr. Reilly?
Matt: I was an old patient of Dr. Reilly’s 30 years ago.
Speaker 1: Okay.
Matt: I had a horrible experience with dentists when I was a child, and I never went back when I was a youth or a teenager, and my teeth just fell apart after a while. And, the dental work caught up with me. So, I reached out to Dr. Reilly years ago, and he was a great dentist. Really took care of me, took care of my teeth, fixed me up, and I felt great. Then I ended up getting married, and because we were married, my wife wanted to go to a family dentist, we’ll all go to the same place, and she chose hers. So, unfortunately I left Dr. Reilly’s and it had nothing to do with anything that he had done, just it was a decision we made. The dentist is good. He’s been taking care of my teeth, but over time, some of my old dental work has come up to haunt me again, and I haven’t been getting the treatment or care that I really needed to fix my teeth properly. I came back to Dr. Reilly, and I’m just so glad that I did. He’s fixed all my teeth, all the pain has gone. Pain-free dentistry.
Speaker 1: That’s, we definitely have that here.
Matt: Very comfortable, and that’s why I really wanted to come back to him because I still didn’t even get that at my old dentist.
Speaker 1: Wow. I’m glad to hear that. And then also, what is the biggest benefit of completing treatment with Dr. Reilly?
Matt: How great I feel afterwards.
Speaker 1: Okay.
Matt: I’ve had treatment with other dentists in the past, and they take care of your teeth and you feel good, but there’s just something about it. You’d feel so much better. I feel like I have a brand new mouth, even though I don’t. I’m probably halfway there, but I have a brand new mouth, and being able to chew solid food and hard things makes a difference.
Speaker 1: That’s very important.
Matt: Not avoiding chewing on one side of your mouth or the other because you still have sensitivity problems.
Speaker 1: Absolutely, and Dr. Reilly, he is amazing at everything he does here. And then, how was the time here in our office different from your last dental experience?
Matt: The people here are great. They’re friendly, courteous. Dr. Reilly is fantastic. Unfortunately, he loves having conversations, and you can’t talk over the tube in your mouth, but-
Speaker 1: This is true.
Matt: … I got to love talking with him, we have great conversations, and he makes you feel very comfortable and welcome.
Speaker 1: Good. And I’m glad that you feel that way. And last but not least, would you recommend our services to someone else in need of care?
Matt: I absolutely would, and I just brought my oldest son over to have his first cleaning and checkup, and he is going to start getting care here too. He doesn’t need any right now that I know of, but he was looking for a new dentist because he went to her old family dentist. And then I have my younger son over here who will be coming in soon too.
Speaker 1: Great. Well, thank you so much for your time and thank you for the recommendations.
Matt: Any time.
Speaker 1: Thank you.

Speaker 1: Hi, Melissa. Thank you so much for coming in and taking time to talk with us today. I know that you’ve gone through some beautiful treatment with Dr. Reilly, and I wanted to thank you for just sharing a little bit about your experience with us so that we can just tell our patients a little bit about the things that we’re able to do here. Can you just start by maybe telling me a little bit about why you decided to have the treatment done?
Melissa: Sure. So I had braces many, many moons ago. I had a nice smile and then as I started to age, my teeth started to kind of really fall apart. I was grinding. I had tooth loss up at the gum line, so they were really unattractive. I had the shift in the teeth. So one tooth started moving behind another, so I felt like in all of my pictures, I had a buck tooth kind of sticking out. So made me super self-conscious. And I look back at old pictures where I was always big, wide smile, and that’s how I always smiled. And then I found as I was kind of going through all these changes with my teeth, I noticed that I was trying to hide my smile more and more.

And so I wanted to go back to having that nice smile and being able to smile freely. So I was super self-conscious about it. I had looked into it and kind of went back and forth about a million and one times. And I can’t believe I took so long to make up my mind to do it, but I am beside myself thrilled and overjoyed that I actually did it. And now I love the results, and now my everything is big wide smile all the time. No more hiding anything.
Speaker 1: Well, they are stunning. I know that it’s certainly one of the cases that we are most proud of. Maybe tell me a little bit about your old smile and how it affected your life.

Melissa: Sure. So I think that one of the things with the grinding of the teeth and losing part of that tooth line or the tooth at the gum line really was so disgusting to me and when I would brush my teeth, I would see it every day. And I would say, “Oh, look at that. That’s horrible. I hope when I’m smiling, that’s not showing.” And then I would look in the mirror and I would say… I practiced smiling to see, am I exposing this because, okay, I can keep it hidden in my mouth, but I wanted to make sure that no one else was seeing that.

So I really did get very self-conscious about smiling. I always shied away from pictures because I didn’t want to do anything where somebody caught me kind of off guard and I was laughing and maybe it could have been exposed. So I was always trying to watch, like, who’s taking the picture, who’s doing what? Because I didn’t want that out there. So it’s nice not to be able to have to worry about that anymore, because I’m always one for laughing, joking around. And so to kind of be able to do that freely is nice.

Speaker 1: Okay. That’s great. And maybe, could you tell me a little bit about your experience working with the team with Dr. Reilly?
Melissa: Sure. So it was amazing from start to finish. All my questions were answered. I knew everything upfront, having a good understanding of what to expect and as with anything, the anticipation is always worse than the actual event. And this was the same thing. In my head, I thought it was going to be a little bit worse. Absolutely completely fine. Maybe some minimal pain in the beginning, but then after that, nothing. And I was really surprised by that. But from start to finish, everybody’s fantastic.

It’s always fun to come here. And I had a lot of work done in the first session on top of getting the veneers, some other dental work with repairing some or replacing some crowns. So I was here for a full day. We had a blast and it did not feel like an entire day was spent here. So that’s a credit to you guys because it’s always a great time coming in here. I actually look forward to it.
Speaker 1: Oh my goodness. That warms our heart. That’s the best compliment that we can receive from a patient. Was it different than other experiences you’ve had at other dental practices?
Melissa: Yeah. I think in the past, a lot of times when I had asked about veneers… because I would always ask the question. I feel like I was never getting the full story. And one of the things I think that Dr. Reilly really pointed out was the importance of doing enough teeth. I think everybody else was trying to steer me towards doing fewer teeth, which would have been a big mistake knowing how I smile. They never asked me to smile to see kind of where my smile stopped in order to determine the correct amount of teeth to do.

So that to me said a lot right off the bat that I knew I think I have the right person. I’m doing the right thing with the right dentist. So that to me was everything. And just taking the time to explain everything. I had a million and one questions, answering my questions, and then kind of addressing any concerns that I had off the bat. I think that’s the best way to kind of make somebody comfortable is to arm them with as much knowledge or information as possible off the bat.
Speaker 1: Yeah, absolutely. There’s no doubt about it. What would you say to somebody who’s considering having the type of work done that you had done with Dr. Reilly?
Melissa: Do it, do it, do it. Don’t wait. Don’t wait. I’m so sorry I waited. I wish I would’ve done it sooner and I couldn’t be happier. If the cost is an issue, honestly figure out a way to do it. What you get on the backend, just having my confidence back, constantly getting compliments on my smile from strangers, and the nice thing about it is everything is so natural looking and so realistic. I don’t feel like when I smile, I look like sometimes you see the celebrities with their Chiclets and that’s absolutely not the case here. I feel like it’s my smile, but just better. And where it was when I was younger before all the damage occurred. So to me that was really important to have a natural look versus kind of the, you know…
Speaker 1: Yeah, well, that’s the gift of cosmetic dentistry, when you’re really with a true artist, is it making something that is so natural and believable and luminescent. So we can certainly see that he achieved that for you. And again, just thank you so much for taking time to share your experience with us and other patients who may be interested. And we wish you a beautiful smile for life.
Melissa: Thank you. Appreciate it.
Speaker 1: Thank you.

Speaker 1: Rob, you mentioned before that you were impressed with Dr. Reilly’s treatment. Let me just start by thanking you for taking your time to help us share this experience with our patients.
Rob: Sure.
Speaker 1: What made you call our office to meet with Dr. Reilly?
Rob: Well, he came highly recommended. I’ve been coming here for years.
Speaker 1: Right.
Rob: The more and more I came here, you just feel more comfortable. Listen, this is one of the best things I ever did.
Speaker 1: Absolutely.
Rob: It’s that good.
Speaker 1: I know you had mentioned that you said it’s time for yourself to get yourself together.
Rob: Yeah.
Speaker 1: What actually made you decide that?
Rob: Well, it’s as simple as this. I spent a lot of money. I’ve spend a lot of money on some dumb things. I said, you know what? What better investment than spend it on myself?
Speaker 1: Right.
Rob: Until you really have a nice, new, bright smile, you don’t realize how amazing it is, how important it is. Once it’s there, it’s dynamite. It’s awesome. I would recommend it to anybody. He’s the guy.
Speaker 1: Well, your smile is beautiful.
Rob: Thank you. Thank you. It feels good. When you own it, it just feels good.
Speaker 1: Absolutely. Let me ask, how do you feel about your old smile and how did it affect your life?
Rob: Having gone through all of it, it really is… It’s a journey, but once you realize how great a good smile makes you feel.
Speaker 1: Absolutely.
Rob: It’s something you live every day.
Speaker 1: It’s true.
Rob: It’s something you enjoy every day. I would recommend it to anybody. If you can do anything, improve your smile. It just makes you feel altogether just well, and it’s a great feeling. It’s just a great feeling. I just smile all the time now.
Speaker 1: Good. Good.
Rob: You just smile all the time.
Speaker 1: You should. Your smile, like I said, it does look amazing. How was your time here with our dental team different from your past experience?
Rob: Listen, you’re at the best place. That’s all I can say. I’m no spring chicken anymore. I’ve been with other dentists or whatever. It’s as good as it gets. Dr. Reilly, he’s the bomb. If you want a Hollywood smile, go no further.
Speaker 1: Thank you so much for that.
Rob: He’s it. You’re in good hands, believe me.
Speaker 1: All right. Thank you so much. I appreciate that.
Rob: Oh, no problem.

I don’t remember how long I’ve been coming here. It’s been very long time. My teeth were a real mess, I had a big space between my teeth, was just hereditary in my family. I only had one tooth up here, but I had three down here. It’s very weird, and because I had such horrendous dental treatment in the past, I just wasn’t going to go.

I made an appointment and canceled it, I made an appointment and canceled it, I made an appointment and canceled it. And probably the last appointment I was going to cancel I called Josie and I said, “I’m going to be really late.” She said, “It’s okay, we’ll wait.” Had a consultation, and the sedation was a little blue pill.

I was able to see what my teeth were going to look like that day, which was like, “Uh,” because my teeth were nasty and people are constantly complementing me on my teeth: “Oh, you got some gorgeous teeth. How did you get that?” And then I tell them how I got that. In terms of veneers and talking about choices of what I could do, you know, I really depended on the expertise of Dr. Reilly and his staff.

So, and as I said, I believe right after the sedation dentistry, but I could see what my smile was going to look like. It was like overwhelming, it is right then and there. Things get done quickly here. If you’re afraid of pain, this is where you go, because they’re very, very aware of the fact that sometimes this stuff might hurt. There’s very little anxiety for me now, because I know that I’m in really good and honest terms, nobody’s going to hurt me here.

I had veneers on, and they were about 15 years old. What happened is I had fallen, and I had cracked one of them. When I got them originally, it wasn’t by a cosmetic specialist like he is, okay, like Dr. Reilly is. What happened was it cracked, and the color never matched my other teeth. They were my front two teeth. I had had braces later in life, and I developed a gap in between my two teeth. They would bond them, but the bonding wouldn’t adhere after a while, so this dentist elected to put two veneers on, and when he did I noticed they just didn’t fit right. They didn’t feel right. They felt bulky.

So, when I came here, and after I had had my fillings replaced, I had had a root canal at that time, and I had had a crown, I said, “You know what? Let me go and ask them what he thinks about the veneers.” He didn’t push it. He said, “It’s up to the patient.” He leaves it up to the patient when it comes to that. So, I said to him, “I really want to have it done,” and I just felt that he … I had seen the videos that he had had in the office playing in here in the reception area, and I said, “You know what? I trusted him with everything else. Why not trust him with this? What fear do I have? What do I have to lose? Nothing except getting a good smile.”

When people look at you, what’s the first thing they see? It’s your smile. I had them done. We did the uppers, and then we did the lowers in a pretty rapid time period, and I’ve had no incidents. I mean, they feel natural. They don’t feel bulky. They match. People tell me I have such a pretty smile. And I just feel like when I come here, if there was something that was going to go awry, they would take care of it, but I’ve had no issues.

Speaker 1: In the past, I’ve gone to dentists who look in your mouth, and they make you feel bad about the way your mouth is. So it was, you know, constantly thinking about what I was doing with my mouth. I had a big, giant space between my teeth, which was hereditary. My mother had it, my sister had it, so that always bothered me. I was deathly afraid of dentists, so, you know, stuff happens to your teeth when you don’t go to the dentist.

Here, they will give you what you need to have you not be in pain.

Dr. Reilly: In the past, people who wanted to replace all their teeth were in for a tremendous job. Could easily have taken a year or two and cost upwards of $100,000. Now, with dental implants, we can do it in as little as a day for a fraction of the cost.

Speaker 1: So I looked up in the phone book sedation dentists and got an appointment here, and after three cancellations, because I canceled, I called and I said to Josie, “You know, I’m in so much traffic, I’m just not going to make it.” She said, “We’ll wait.” Everybody here is just kind and very, very good at what they do.

Dr. Reilly: I mean, when we can do something that restores a beautiful smile, you know, that just blows away their expectations, where you can take what was their worst feature and literally now that’s the person, wow, their smile lights up the room. I mean, how do you put a value on that? It’s just life changing.

Speaker 1: It’s changed my life. Not only in terms of appearance but in terms of the health of my mouth. This is absolutely the place to be.

Speaker 3: Ask about our $79 new patient special.

I had eight implants placed by the surgeon that works with Dr. Reilly. He has improved the look of my smile. And actually, people will look at me and say, “Hey, what’s going on? Are you in love or something?” Because I look … I don’t know. I must look different or happy or something. But I think the smile has taken years off of my appearance, and who doesn’t want that without (inaudible), right?

The eating process has been really good. In the beginning you’re a little sore, you have to have a soft diet that the doctor recommends it. But now I’m at the point where that’s not necessary, so I can eat whatever I like. I could bite into an apple, have corn on the cob. Things like that people take for granted when you have good teeth. Eating nuts, all those things that you enjoy eating that you would shy away from if you had dentures and all of that. So that’s all changed now.

This is something I’ve been wanting to do for a very long time, and I just didn’t … I was fearful because you have to have the right person to do it because it’s a lot of work, and it’s an investment in your smile. A lot of people are doing implants or four-on-fours or whatever the process is out there for a full-arch replacement, and you don’t always know. You can read reviews, you can go online. So you don’t always know if you’re going to get the best care with a big procedure. From the moment I came here, I was always apprehensive because it’s big. I was apprehensive, but I felt like I was in good hands, and I felt like I’ve made the right choice for myself.

Speaker 1: A smile can change your life. When you’re feeling good about yourself, you portray it to everybody else, and people react entirely differently to you. But I didn’t realize how differently people reacted to me when I had a good smile and I wasn’t hiding it.

I had been to dentists before that, and the experience was horrific. Just saying the dentist’s name would put me into heart palpitations.

My teeth were in very bad shape. Everything I ate before I had my new teeth I cut up into little tiny pieces. I can’t tell you how many times I would just take my car and ride around the dentist’s office, stalking, because I was too afraid to go in.

And finally, I picked a Wednesday to call the office to make an appointment, and somebody answered. And they were really, really nice on the phone and said, “Come in, we’ll talk.”

Everybody was very friendly. Nobody criticized me, which was the start of me being comfortable.

Dr. Reilly: In the past, people who wanted to replace all their teeth were in for a tremendous job. Could easily have taken or year or two and cost upwards of $100,000. You know, now with dental implants, we can do it in as little as a day for a fraction of the cost.

Speaker 1: First time in my life that I went to a dentist and didn’t feel pain. I have died twice in my life, so I’m not afraid of dying, I’m afraid of pain. If I could go through it, believe me, anybody could go through it. It’s a totally pain-free experience.

I eat everything now. That’s how good fitting they are. There is nothing that I can’t eat because of my teeth.

But, more importantly, the people that I work with were like, “Wow! You look fabulous, you should have had this done a long time ago,” and that was really the icing on the cake.

Speaker 3: Ask about our $79 new patient special.

The staff made my stay or my business here very comfortable. First of all, you didn’t wait long in the waiting room, which causes a lot of people anxiety, so they were cognizant of that. The most I’ve ever waited for the doctor is 10 minutes. And then once you’re inside, they give you a little pillow, a blanket, put the TV on. There’s usually somebody in there. My past experiences of being left into the doctor’s office, I don’t know if you’ve experienced where they put you in the room, and then 25 minutes and you’re wondering if they forgot you. Twenty-five minutes you’re sitting there, and you’re like, “Okay, where’s the staff?”

That is not the case here. There’s always somebody checking in, coming in, and talking with you. That’s how I got to know some of the staff here, just by chatting about things. So, when you go into the room, and you relax and put a pillow, a blanket, the TV’s on, “How you doing, Donna, how’s things going?” You know, that’s important. So, you start to relax right away, ’cause you feel like it’s a good atmosphere, you’re not waiting, creating anxiety in your head, that kind of thing.

Speaker 1: What I had done at Dr. Reilly’s has changed my whole life. For the last 30 years, before I had this done, I went through some horrific dental procedures. I was going to one dentist, and every time it would break, he’d try to repair it, and that broke several times, and I just got disgusted with it.

I’m a very social person. I play pool several times a week. I’m into powerlifting. I’m going into a competition soon. And I like to eat. I like to party. Engaging with anybody, kind of covering up my mouth when you talk – they don’t know what I’m doing, but I know what I’m doing, and I know why I’m doing it, because my teeth were ugly. They were ugly.

And then I saw Dr. Reilly, right here in Middlesex. I went to him and had a examination. He explained to me the procedure. I went home and I thought about it, and I said, “You know what? I’ve had 30 years of this crap. Let me get it done.”

Dr. Reilly: All-on-4 is just an amazing leap forward in the implant technology. It allows us to do what took sometimes years, to streamline that down to sometimes we can do a full replacement of people’s teeth in one day at a fraction of the cost.

Speaker 1: The day I had it done, I came in in the morning. Didn’t feel anything. Didn’t feel a thing. And the next morning, I got up waiting for the pain to come. No pain. For 30 years prior to this, had I known about this, had they had a procedure like this, I would have had it done.

I’m just so glad I did it. I mean, it’s a done deal in one day, bang, bang. I can eat. I mean, I can eat steak. I can eat pork chops. I can eat potato chips. I can eat pretzels. There’s nothing else I can say but do it. Believe me, do it. I mean, if you’re thinking about it, you’re halfway there. I smile a lot. The rest is history.

Speaker 3: Ask about our $79 new patient special.

He has basically done everything from cavities to cracked fillings. Now, most recently, earlier this week a root canal. He’s replaced all the mercury fillings I’ve had with, I guess, porcelain ones. And one day I woke up and decided I just didn’t like the look of my smile. So I called the doctor and said, “All right, let’s do the whole transformation with the veneers.”

What a wonderful experience that was. And of course, now I have the smile I like.

I’m a professional. I’m in the field all the time. And one’s appearance, you know, is not an unimportant factor. In terms of my smile, I was never nuts about it, but it’s an investment in time and money to do the veneers, and just one day it just struck me: this has to happen. I mean, it’s very easy, you pick up the phone, you call, you say, “I’m coming in.”

It was done very quickly, very efficiently. I actually left with a temporary set of veneers, looked amazing. Like, the transformation was actually remarkable. I mean, I wasn’t toothless, but the fact is, it went from an average-looking guy’s mouth with a bunch of crooked teeth on the lower level, sort of like Chiclets –  that’s what the doctor would say, my teeth were like Chiclets – to a magnificent movie star smile. So, what a great day that was. And it’s like that every day now.

You’re always more confident when you’re not concerned about an element of your appearance that just isn’t to your satisfaction. But I do get, “Boy, you have really nice teeth. Really nice teeth,” from women, mostly. Women, I notice, notice two things. Teeth and shoes. They’re very into teeth and shoes. But it’s a rare thing where I don’t get, “You know, you have lovely teeth, Jim.”

So yeah, it’s great. It’s great. It’s a good thing.                             

As a child, my front teeth grew over … one grew over the other. I always hated the way it looked. It wasn’t excessive, but it was more than I liked. I had another tooth that was like a baby tooth, so it was really small. I just always hated my smile. And to add insult to injury, I got into an accident on my bike and I fell teeth-first down into the ground, cracked these teeth. They were all fractured. One was actually cracked all the way up to the gum.

And that was when I had bonding done, like five or six times, and it never stayed. It kept chipping, and I realized that it kept chipping and chipping. And I was waiting for my teeth to literally fall apart as I was having a conversation. Because I’m a front-facing relationship manager, I deal with clients on a daily basis, and there’s my teeth. And I was afraid that they were going to chip at a dinner party or a dinner conference. I was very nervous about the way my mouth looked, and the way it would look going into the future.

Now, with the temporaries, I, even now – look at my teeth! I’m very excited about the way they look now, and from what I understand, they’re going to look even better, which is … that’s just a party. Because if they look this good right now, I can only imagine what they’re going to look like.

I think I just got tired of worrying. It was enough. I just reached my point where I … I had smile envy, too. I found myself so focused on other people’s smiles: “Look at their teeth, and look at their smile. They look so pretty.” I had definite smile envy. I just didn’t want to have that anymore.

There’s something you can do about this. Just go do it. Plus, it’s a year of interest-free financing, which you can’t beat.

I had my veneers put on, and I was having a problem with one of the veneers. Dr. Reilly said, “Keep an eye on it. If you have a problem, call me.” He’s always available. I came in, and I noticed that this was a tooth that had a large filling in it. So having the veneer … the veneer was removed. I needed a crown because the tooth was just going to be so damaged. So he took the impressions. It seemed like it went by in a heartbeat. I had no repercussions at all. And to this day, I have no repercussions. You wouldn’t know that there’s a crown on my tooth, other than it looks nice. But no pain, no anxiety. I just came in with the perspective that if he said I needed it done, I was going to have it done, and I was going to have it done as soon as he could do it, which was immediately he took care of it, and knowing that I wasn’t going to have any after-effects. Because if I did, I would have a team there ready to take care of it, and I still do to this day. So I’m grateful for them.

The thing that made me come here was when he was talking about the teeth and showing me the teeth, and I thought that veneers were all these big, white chompers and they look like donkey teeth. And then he’s like, “I’m not gonna do that to you. If I do that to you, you’re gonna hate it. We’re gonna do this.” And he actually took the time to look over my teeth and match them up to how they should look, and asked me if I felt comfortable with them. It was completely different than what I expected. Before this I never really smiled, never really showed my teeth. And it showed up in job interviews, too. I could tell once I got the new teeth and everything, I was smiling a lot more.

And I think also, too before I had my teeth done, I would mumble a little bit more ’cause I didn’t wanna show my teeth. So, my mouth would be closed. So not only did it help me for my confidence, but it just helped just with job interviews, just making friends. Everything. I think I was able to actually be more myself. I wasn’t hiding all the time. It was almost like when I had my braces or before I had my teeth, I was wearing a mask. And then all of sudden, you get these teeth and then you’re smiling. You feel like a whole different person. I never really smiled before in my life. I really wanna not have anything hold me back, especially getting out of college and getting jobs, and going on interviews and everything.

The decision was pretty easy for me. And then what made it easier was just coming here. The whole process was great. Even the payment plans they had here. I didn’t have to spend all the money up front. They worked with me. I was able to make my monthly payment with ease, and it was great. And in terms of the whole process, I wouldn’t even consider it a real painful process. I mean, it was different. But just the care that I got here was great. And afterwards like I said, I only got the first four teeth in my front done, and I liked it so much I kept getting a couple more. I still had the same payment plan and everything.

It was one of the top decisions I ever made in my life. One of the best ones. I never look back on it. I know sometimes people look at the money, but every penny was well worth spent. I love it. I never regretted it.

I have been coming to this specific address since I was a young man. Dr. Reilly took over the previous dentist practice, and I was one of Dr. Reilly’s very first patients, and I’d been with him all this time. He has an extraordinarily good dentist, and a person who is so easy to trust. His level of confidence and skill are just exemplary.

So, I’ll probably be coming to this place, and hopefully he doesn’t retire anytime soon because he’s a master at what he does. His personality is genuine, friendly, and concerned. He’s a good listener. Since I’ve known him for years, it doesn’t almost matter for me, but I suspect he’s someone who can put a new patient at ease very quickly. Staff is always upbeat, they’re friendly, courteous, efficient. This is an operation that is well oiled.

Everyone is a pleasant, again, pleasant, efficient, courteous, great staff, great staff. And that is not typical of many physicians’ staffs. People say, “Oh, the doctor was great, but ugh, the staff.” He’s got the whole thing going. But when it comes to Ralph Reilly, I have referred many people to him and his staff over the years. I think there is a degree of difference between dentists, and I think there’s a degree of difference in every professional.

But without exception, every person who has come here has said, “You know, I’m so glad you referred me to Ralph.” Everything about his procedure, the initial meeting, the assessment of what needed to be done, how will it be done, laying out the steps, laying out the time frame, his staff laying out the finances for it. Their experience was, “This is a superior experience.” Was it fun? Well, it’s still going to the dentist, but in terms of what their expectation was, Dr. Reilly and his staff exceeded them greatly.

Speaker 1: Good afternoon, Cathy, you mentioned before you were impressed with our services. Let me start by thanking you for taking your time to help us share your experience with our patients. Let me tell, tell me a little bit about why you decided to have this treatment.

Cathy: I have wanted for years, probably for a few years now. I know people in my office that have had them and they just look so beautiful. I never liked my smile, ever.

Speaker 1: Okay. How do you feel about your old smile and how did it affect your life?

Cathy: I kind of feel I would cover it up and always smile like this, not showing my teeth, because I just never was happy with the smile I ever had. I would smile not showing my teeth. I would never, even if you look at pictures of me, when you get the family pictures and get all the holiday pictures or whatever, it’s like smiling without your teeth showing.

Speaker 1: Right. Now, you have a beautiful smile and now I’m pretty sure you smile taking pictures, right?

Cathy: Oh yeah. I’m like I want to show them off.

Speaker 1: Also, what has been the biggest benefit of completing this treatment with Dr. Riley?

Cathy: I’m thrilled with the outcome. I love this office. This office is just so professional. I give you plugs all the time. I recommend you all the time. I know this is one of his expertise.

Speaker 1: Yes, he does… His cosmetic work is just amazing.

Cathy: His cosmetic work is amazing. You go from Kmart to Bloomingdale’s, and I don’t have a problem with… I’m not downing, but you want the best.

Speaker 1: Exactly, you do want the best. It is your smile and you see people every day.

Cathy: Exactly, yeah.

Speaker 1: You do smile, especially taking pictures.

Cathy: In my business, I see people every day.

Speaker 1: Absolutely, especially doing what you do. How was your time here with our team different from the past dental experience?

Cathy: This, my past dental I felt was more like a corporation.

Speaker 1: Okay.

Cathy: This is more like a family. Who enjoys, nobody enjoys going to the dentist, let’s face it.

Speaker 1: No, you’re absolutely right.

Cathy: It’s one of the most heart… Who loves going to the dentist, but you’re always so friendly and professional beyond, and it’s just a whole different world.

Speaker 1: Thank you for that. We appreciate that. Would you recommend our service to someone else in need of care?

Cathy: 100%, a hundred plus.

Speaker 1: All right, what was the biggest benefit of working with Dr. Riley and his team?

Cathy: Everybody is just so accommodating: always making sure you’re comfortable even when you’re getting all the shots and everything. Like I said, who likes having that done? You just, giving the Advil, I don’t take Advil before I come here because I know right away I’m going to get three Advil when I get there. Like I said, the comfort: putting the blanket on you. Just constantly, even when Dr. Riley’s in my mouth, it’s constantly, “Are you okay, Cathy? Are you okay?”

Speaker 1: Right.

Cathy: I know if I said it hurts he’d stop in a minute.

Speaker 1: All right, thank you so much for taking your time out. I really appreciate that.

Cathy: Okay, my pleasure.

I think in the beginning when you first come to a new practice, you may have a little bit apprehension about coming in. But the first thing he said to me when he saw me was, “We’re not going to do anything today unless you have an emergency. We’re just going to do an evaluation.” And he put his hand on my shoulder, and he just made me feel so calm. And the girls from the front desk to the assistants, they just were very caring. And the thing about this practice is it’s one-on-one. They are with you through every procedure. They don’t leave you alone. They want to know if you have any concerns, they’re constantly asking you. They just reassure you. So I felt that when I came here and after I had the initial evaluation that this was a right fit for me.

It was an extensive evaluation. I had never had an evaluation like that before. Very, very extensive. And so he came in after the X-rays were done, after the exam was done. He did his own exam. And his chairside manner, it was just unbelievable. He made you just feel like you were an old friend and you had been here for the longest time. He discussed the treatment plan. He actually educates you on why this treatment plan has to be put in place or what his suggestions are. You can decide not to go with it, but when I met him, I just felt so at ease, and I felt that he just … he answers every question. You don’t leave without your questions being answered or your concerns being addressed. And I just felt like, you know what, this was the right fit for me.

I didn’t know the signs of my grinding. I had no idea. I had … my teeth were … I thought that it was, I had molars that were filled when I was young with those big, ugly silver fillings, and I thought it was just the way that they did it. That that was the reason why the fillings were falling out, and my teeth were cracking. “Oh, it must be this.”

I was getting my cleaning, and the dental hygienist said, “Boy, you grind.” I was like, “What? No, I don’t.”

I thought that you would have gum pain, pain in your mouth, and you’d have headaches from, apparently, this prolonged grinding. I didn’t have any of that, not that I was aware of. If I had a headache, I thought it was just a headache. I did not know that it was all going on in my mouth.

He was fixing a cracked tooth, and then another tooth cracked, and another tooth cracked. I had three different cracked teeth that he fixed. He’s like, “Well, it’s because you’re grinding.” He showed me my teeth, and how they were flat. He’s like, “Teeth aren’t supposed to be flat.” I was like, “Really?”

This grinding was creating an enormous number of problems in my mouth. I really did not want to admit it. I didn’t want to accept it. But, as I said, after bonding fails, and you’re fixing cracked teeth, it’s time to admit it.

Once I got that mouthguard, I’ve realized that not only was I grinding, I was having a party on that thing. I looked at my mouthguard, and there was actual dents in it. It was like, “Okay, I guess I’m grinding.” I really didn’t realize what was going on, and the damage I was doing. It was just going to get worse.

He saved me and my teeth a lot of money. If I hadn’t gotten the mouthguard – which I thought was so expensive – but that was nothing compared to fixing 32 teeth in your mouth because you’ve ground them down to nothing. That was a big, big, major difference, and, again, no one had ever told me about it.

Speaker 1: Hi, Melissa. Thank you so much for coming in and taking time to talk with us today. I know that you’ve gone through some beautiful treatment with Dr. Riley and I wanted to thank you for just sharing a little bit about your experience with us so that we can just tell our patients a little bit about the things that we’re able to do here. Can you just start by maybe telling me a little bit about why you decided to have the treatment done?

Melissa: Sure. I had braces many, many, moons ago. I had a nice smile, and then as I started to age, my teeth started to really fall apart. I was grinding. I had tooth loss up at the gum line, so they were really unattractive. I had the shift in the teeth, so one tooth started moving behind another. I felt like in all of my pictures I had a buck tooth sticking out. So made me super self conscious.
I look back at old pictures where I was always big wide smile and that’s how I always smiled. And then I found, as I was going through all these changes with my teeth, they noticed that I was trying to hide my smile more and more. And so, I wanted to go back to having that nice smile and being able to smile freely. I was super self conscious about it.
I had looked into it, and went back and forth about a million and one times. I can’t believe I took so long to make up my mind to do it. I am beside myself thrilled and overjoyed that actually did it. Now, I love the results. Now my everything is big wide smile all the time. No more hiding anything.

Speaker 1: Well, they are stunning. I know that it’s certainly one of the cases that we are most proud of. Maybe tell me a little bit about your old smile and how it affected your life.

Melissa: Sure. So, I think that one of the things with the grinding of the teeth and losing part of that tooth line, or the tooth at the gum line, really was so disgusting to me. When I would brush my teeth, I would see it every day. I would say, “Oh, look at that. That’s horrible. I hope when I was smiling that’s not showing.” And then, I would look in the mirror and I would see, you know, I practice smiling to see, am I exposing this? Because okay, I can keep it hidden in my mouth, but I wanted to make sure that no one else was seeing that.
I really did get very self conscious about smiling. I always shied away from pictures, because I didn’t want to do anything where somebody caught me off guard, and I was laughing, and maybe it could’ve been exposed. I was always trying to watch like, who’s taking the picture? Who’s doing what? Because I didn’t want that out there.
It’s nice to be able to have to worry about that anymore. Because I’m always one for laughing, joking around. And so, to be able to do that freely is nice.

Speaker 1: Okay. That’s great. And maybe, could you tell me a little bit about your experience working with the team, with Dr. Riley?

Melissa: Sure. So that, it was amazing from start to finish. All my questions were answered. I knew everything up front. I had a good understanding of what to expect. As with anything, the anticipation is always worse than the actual event. This was the same thing. In my head, I thought it was going to be a little bit worse. Absolutely. Completely fine. Maybe some minimal pain in the beginning. But then after that, nothing. I was really surprised by that. From start to finish, everybody’s fantastic. It’s always fun to come here. I had a lot of work done in the first session. On top of getting the veneers, some other dental work with repairing some, or replacing some, crowns. So, I was here for a full day. I mean, we had a blast. It did not feel like an entire day was spent here. That’s a credit to you guys, because it’s always a great time coming in here. I actually look forward to it.

Speaker 1: Oh my goodness. That warms our hearts. That’s the best compliment that we can receive from a patient. Was it different than other experiences you’ve had at other dental practices?

Melissa: Yeah. I mean, I think in the past, a lot of times when I had asked about veneers, because I would always ask the question, I feel like I was never getting the full story. One of the things I think that Dr. Riley really pointed out was the importance of doing enough teeth. I think everybody else was trying to steer me towards doing fewer teeth, which would have been a big mistake, knowing how I smiled. They never asked me to smile to see where my smile stopped in order to determine the correct amount of teeth to do. That, to me, said a lot right off the bat that I knew I think I have the right person. I’m doing the right thing with the right dentist. That, to me, was everything. And, just taking the time to explain everything. I had a million and one questions. Answering my questions, and then addressing any concerns that I had off the bat I think is… That’s the best way to make somebody comfortable is to arm them with as much knowledge or information as possible off the bat.

Speaker 1: Absolutely. There’s no doubt about it. What would you say to somebody who’s considering having the type of work done that you had done with Dr. Riley?

Melissa: Do it, do it, do it. Don’t wait. I’m so sorry I waited. I wish I would’ve done it sooner and I couldn’t be happier. I mean, if the cost is an issue, honestly, figure out a way to do it. The what you get on the backend… I mean just having my confidence back, constantly getting compliments on my smile from strangers. The nice thing about it is everything is so natural looking and so realistic. I don’t feel like when I smile I look like… Sometimes you see the celebrities with their Chiclets, and that’s absolutely not the case here. I feel like it’s my smile but just better, and where it was when I was younger before all the damage occurred. To me, that was really important to have a natural look versus the Chiclets.

Speaker 1: Well, that’s the gift of cosmetic dentistry, when you’re really with a true artist that is making something that is so natural, and believable, and luminescent. We can certainly see that he achieved that for you. And again, just thank you so much for taking time to share your experience with us and other patients who may be interested. We wish you a beautiful smile for life.

Melissa: Thank you. Appreciate it.

Speaker 1: Thank you.

I was coming in for a routine cleaning with Joyce, and she took X-rays. It was my time to have X-rays that time of the year, so I had X-rays taken, and she noticed a spot. She called Dr. Reilly in immediately, okay? Within a heartbeat, he was there, he was right at my side, and he told me that “it looks like we’re going to have to do a root canal,” but I had no fear because I had been coming here and I built a rapport with them, and I didn’t feel like, you know, if they had to do a root canal, they had to do a root canal. I’ve heard horror stories about root canals and how they could go awry. I had such a good experience coming forward to this point with the fillings being replaced at that point, and I had a crown put on, which I never had before, with no issues. Why would I be fearful of a root canal?

So he started it immediately. There was no delay. He started immediately. I came back two weeks later. They finished it, and I’ve had no problems ever since, but I think the whole thing that people have to understand is that it’s a joint effort, you know? Dr. Reilly can only do so much, but if you don’t come for your checkups or you don’t come to follow through on a procedure that may take more than once, then it’s on the patient. It’s not on the practice.

The other thing that I wanted to mention is that every time I’ve had something that was extensive, like when I had to have my fillings taken out, that was an extensive procedure. I call that a long appointment. Dr. Reilly would call you in the evening and say, “Are you okay? Are you feeling okay? Is there anything I can do?” What doctor even does that? Nevermind a dentist. He takes the extra step. He makes you feel like you’re the most important person coming in that day and that if you have something done that he’s going to make sure that nothing goes awry, everything’s going to be okay. The care here is not only consistent, it’s just to a point where you just don’t have to worry, you just come in, you just call. You call the front desk, they get somebody immediately.

Speaker 1: Historically, I’ve never really developed a personal relationship that you need with a dentist. But my daughter needed work done, my husband needed work done, and I had saw Dr. Reilly’s commercials and I said, “Could I do this again?”

But me being the coward, I called and hung up three times. But fourth time I was successful, and Josie answered the phone. She wanted to know exactly at that time what my biggest fear was. And you know, I explained to her how afraid I was. And at that time, I mean, I felt that transition, I felt embraced.

Dr. Reilly: Well, unfortunately dentistry, you know, years ago is not like it is today, and a lot of patients still today – you know, it’s not until the physical pain is greater than the emotional pain that they have that they only come in.

Speaker 1: Knowing there was going to be sedative dentistry and hearing just the testimonies on the commercials prompted me to call. It was like being welcomed with open arms. I was expecting a lot of discomfort. You walk in the door, you don’t have that fear.

Dr. Reilly: You know, nowadays, you know, we know that we can deliver treatment in a totally painless fashion. I mean, it’s just life-changing.

Speaker 1: This practice? It’s absolutely phenomenal.

Speaker 3: Ask about our $79 new patient special.

Well, Dr. Reilly’s great. When I came here, he made me feel comfortable. I still remember the first time I came here where he’s like, “I’m gonna give you these teeth.” I think when you see all the celebrities and everything, they get those big donkey teeth and everything. Just when he said that and went through the whole process, I felt very comfortable because the one thing I didn’t want were these huge chompers in my mouth that just look completely fake. When I tell people I get veneers, they never even notice it. They say they look normal, which is the best thing.

Every single time I came here, I felt comfortable. The whole process was not as painful I thought it was gonna be. I think a big part of it’s just ’cause how experienced he is and how he’s done this a lot.

The staff is great. Every time I come in here, it’s always smiles. It’s always a comfortable feeling. I never have issues scheduling or rescheduling or anything like that. Sometimes when you go to places, the dentist is what it is when you go for a cleaning, knowing it’s not your favorite thing to do. Whenever I come here, I never have any hesitation or like, “Ah, this is gonna be one of those things.” I know what I’m gonna get when I come in here. The bedside manner and everything has always been great, always a friendly atmosphere. I can go to another dentist if I want to for my cleaning, but I chose to stay here just because of the atmosphere and the staff.

Interviewer: Rosemary, I just want to thank you for sharing your experience with our patients. Also, let me ask you, what made you call our office to meet Dr. Reilly?
Rosemary: Well, I was having… My mouth was a little sore and tender, so I asked my son-in-law, who happens to be a patient here, and he goes, “Go to Dr. Reilly.” He goes, “You’re really going to get along with him and like him.” And I did, I called, and I do love him.
Interviewer: That’s great. And then also tell me a little bit about why you decided to have treatment done here.
Rosemary: Well, I’ve always wanted a nice smile, since I was seven years old when I broke my teeth falling off a bike.
Interviewer: Yes.
Rosemary: But no dentists, really… they just did whatever for my mouth. And Dr. Reilly actually sat and explained everything that could be done to give me a nice smile, which I’ve always wanted. 65 years, ongoing, I would love a smile. So that’s what made me come here for treatment and continue the whole process of the new smile.
Interviewer: Yes. And it is a beautiful smile.
Rosemary: It is a beautiful smile.
Interviewer: You look amazing. And also, how do you feel about your old smile and how did it affect your life?
Rosemary: I really never smiled that much because I knew how my teeth looked, and I used to call it the black hole.
Interviewer: Right.
Rosemary: And Dr. Reilly promised me that I would have a smile for my daughter’s wedding. And, boy, he gave me such a smile for the wedding and it has changed my life. I do smile a whole lot more now and people have noticed that, and they’ve said, “You look happier.” And I am.
Interviewer: You do. Just from the time you walked in, absolutely do. And that’s one of the best gifts I think Dr. Reilly has given you.
Rosemary: Oh, definitely. Definitely. He’s given me something that I’ve always wanted. Always.
Interviewer: Good. I’m very glad that you’re happy.
Rosemary: Yes.
Interviewer: And also, may I ask, how was your time here with our team different from the past dental experience?
Rosemary: Oh, night and day. Other dentists that I’ve been to for years, they were like, “Yeah, okay.” You go in, sometimes they don’t even remember your name.
Interviewer: That’s true.
Rosemary: You come here, you walk in the door, “Hi.” Everybody knows you and it’s like family.
Interviewer: It is. Absolutely.
Rosemary: Honestly true. I feel like I was part of this family-
Interviewer: I’m glad.
Rosemary: -and very comfortable here. And I love everybody here. I really do.
Interviewer: Well, good. Thank you so much for that.
Rosemary: It’s been a pleasure. It has.
Interviewer: Absolutely. And you’ve been a pleasure, too.
Rosemary: Thank you.
Interviewer: You’re welcome. And would you recommend our services to someone else in need of care?
Rosemary: Oh, yes. Definitely. I’m on Piscataway People and they’re always asking… somebody asks for a dentist and, “Dr. Reilly, Advanced Dentistry, you’re going to love the staff, you’re going to love him. You really have to go to him.” So I’m always recommending him online on Google and everything. I’m just so thrilled and happy that I found you. Really.
Interviewer: Well, thank you. And I just want to thank you again for taking your time out and sharing your experience.
Rosemary: My pleasure. Thank you.
Interviewer: Thank you so much.

Speaker 1: Good morning, Sardjana. You mentioned before that you were impressed with Dr. Reilly’s treatment. Let me start by thanking you for taking your time to help us share your experience with our patients. Let me ask you, what made you call the office to meet with Dr. Reilly?
Sardjana: Well, I saw a bunch of commercials on TV, and it seemed like the patients were really happy. And then it was really close to home, so I decided to come in.
Speaker 1: That’s awesome. Glad you came in. Tell me a little bit about why you decided to have this treatment done with Dr. Reilly.
Sardjana: Well, again, I saw a lot of patients that were saying how happy they were with the work, the quality work that’s being done. And I said, let me see.
Speaker 1: He does. Dr. Reilly does amazing quality of work, that’s for sure. And then what was the biggest benefit of completing this treatment with Dr. Reilly?
Sardjana: I’m very happy, again, of the work that he’s done, and he just makes the whole experience very nice. I get a little nervous with dental work, so he was making me relaxed.
Speaker 1: He does that. He has that touch with people, and he’s very understanding. And he knows how to deal with all of that. And then also, how was your time here with our team different from the past dental experience?
Sardjana: Well, I really like how personable you guys are. I’ve never received a call after dental work, and you always call me. And I never pick up, I feel so bad. But it’s super nice that you just kind of like, “Hey, you know, how was it? Are you feeling good?” And then, I have a little one. So when I brought her here last time, everybody was super nice, not making me feel like, oh man, we got to deal with this. So it was nice. It’s a good vibe.
Speaker 1: Yes. It makes you feel like you’re at home also.
Sardjana: Yeah, yeah, it does. It does.
Speaker 1: And then also would you recommend our services to someone else in need of care?
Sardjana: Yes, I always do. At work, you say, “Oh, I got to go to the dentist and where you go?” So you give good feedback because it’s good.
Speaker 1: Good. I’m glad. And I just want to thank you so much for taking your time out today.
Sardjana: No problem.
Speaker 1: I appreciate that.
Sardjana: No problem. You’re welcome.
Speaker 1: Thank you so much.
Sardjana: Thank you.

I’ve been to not a lot of dentists, I’m one of those people who are loyal probably to a fault. The reason I had to switch was because I had to change my insurance. I would say come here because, just because of my experience where I apparently had a history of problems that were unidentified. I would’ve been better had I known the actual problems so that I could resolve them with just a quick 800-dollar mouthguard as opposed to 300 here, 200 there, 500 there. You’re just throwing money.

Dr. Reilly is gonna identify your issue, he’s gonna be completely honest with you. And he’s gonna do it probably in the first meeting. And again, he’s not gonna tell you or force you or convince you or sell you on what you need to do. He just tells you, “Okay, you can ignore this, you can let this go, but this is what’s going to happen.” And when it actually happens, you’re gonna say, “All right, enough is enough, I’m gonna have to fix this.” And I like that about him.

I like that. There’s a lot of honest people out there, but he’s extraordinarily honest. And he’s also, as I said, it’s very comfortable. The staff is great here. It’s not like the prices are any different, the prices are all the same. You’re just getting better service. And you’re getting, I believe, a better dentist.

So I would come here and switch dentists simply because you might wanna have a look in your mouth and find out what’s really going on, because maybe nobody pointed out some of those issues that you’ve got, that you’re experiencing. If you come here, maybe you won’t have to go through years of pain and agony, you’re not supposed to go through years of pain and agony. The dentist isn’t supposed to be a bad place, it doesn’t have to be a bad place. A dentist can be a good, happy place. And this is, this is a good, happy place. I honestly have not felt pain either during or after.

Speaker 1: I always felt like everybody was looking at my mouth. I always felt very self-conscious. Previously there had been a … there was a space, one of the teeth was missing, that really bothered me. Any dental work that I’ve had as an adult was always done as a emergency because I just couldn’t bring myself to do anything about it. I was too scared.

Dr. Reilly: Now with sort of the miracle of sedation dentistry, we’re able to deliver dentistry in a very relaxed and comfortable experience.

Speaker 1: I eventually saw Dr. Reilly’s commercial on TV, but the sedation is what caught my eye. I had a lot of work done, and Dr. Reilly was great. He is the key to it all working because he makes you feel so relaxed and calm that it’s okay. Everybody is top notch – come in, you get a blanket, you’re kept warm. And you automatically relax. I’ve never been to a dentist like this.

I have four implants, but they feel very natural. I don’t even realize that they’re not real teeth there. I enjoy that I have more choices now. I can certainly eat everything I couldn’t eat before.

Dr. Reilly: You know, now, with dental implants, the cool thing is is that person will never have a cavity there. They’ll never need a root canal, or a crown fall off. You know, to think that we can put something in there that’s literally a lifetime restoration that doesn’t have the possible negatives of things that could go wrong with a tooth.

Speaker 1: Go ahead and do it, because it’ll make you feel 100 percent better about yourself.

Speaker 3: Ask about our $79 new patient special.

This practice, oh gosh, I don’t even know how many years I’ve been coming here, but it is friendly, it has no fear attached, because going to the dentist has a lot of fear attached for many people, including myself before I came here. It’s a warm, friendly, incredibly proficient dental office. I mean, they absolutely know what they’re doing. I’ve recommended many people to come here. It feels homey. It feels like home. I’m not afraid to go to the dentist anymore, that’s a biggie.

Everybody knows what they’re doing, I mean, whether Dr. Reilly is in the room working on me, or Joyce is, or anybody else. They all know what they’re doing. I have complete trust in every single person. He’s very honest. He is very aware of a patient’s levels of anxiety. So, he’s very, very cognizant of that. I mean, the office itself is. I mean, we have the blankets that, you know, and the little squishy things, the anxiety balls, and stuff like … There was actually a tooth that I probably broke by pulling back and forth. If I hear it once while I’m here, I hear it 32,000 times: “Are you okay? Are you okay? Are you okay? Are you okay?” And that’s extremely reassuring because if you’re not okay and you do have some pain that you weren’t expecting, they do something about it immediately.

Boris Fradkin

Dr. Ralf Reilly did a wonderful job fixing my implants. This happened on the weekend prior to the Thanksgiving week. On Friday I felt a sharp pain caused by a new implant that recently had been installed in another dental office. Unfortunately, that other dental office was on vacation for the whole week. Thanks to Google I found out perfect reviews of Advanced Dentistry and I was there Friday morning. Dr Reilly was not in the office this day, but some of his staff were there and were very compassionate. They made me feel at ease and more comfortable. On Monday I was in a dentist chair. Dr Reilly was extremely professional and attentive. He was able work with unknown type of implants, fixed the problem and provided a photo of my teeth explaining the problem to my permanent doctor. I very much appreciate the competence, skill and kindness of Dr Reilly and his whole team.

Ian Penedos

This post is for anyone that avoids the dentist due to fear of pain or generally phobic of the whole thing. I found their office by searching for sedation dentistry, which I previously thought was reserved for cosmetic dentistry or wealthy folk. I stumbled on their website, and was prompted to chat online, yeah right. I gave it the benefit of the doubt, and to my amazement, a person from their office actually texted me. These days talking to somewhere that’s even in the country is surprising. She basically said, come in for 15-20 minutes, check it out, what’s the worst that could happen, and am glad I did. You notice right away, the place is pleasant. The lovely ladies up front, almost in a harmonized a cappella, greeted me when I walked in the door Nice decor, refreshments, the whole nine. A very nice women took x-rays, pictures, and then I met Dr. Reilly. This guy is the real deal, and knows how to talk to people. He explained to me what I needed done in such a way that there was no way to get nervous. He could have told me that I needed a head transplant, and I would have been cool with it. He explained to me the many options available to eliminate anxiety and pain during any visit. Fast forward a couple weeks later, I arrive for my appointment, naturally a little nervous. I meet Dawn for a deep cleaning. Immediately, I am asked what I want to watch on the TV mounted above my head, I am draped with a soft blanket, and she puts on a super comfy neck pillow. It was almost confusing, how nice it was. I opted for some nitrous, but half way through, I took it off, as honestly it wasn’t necessary. She moved through my mouth with precision, and I swear I don’t recall discomfort, let alone pain, and deep cleanings are supposed to suck. I honestly asked her when the bad part is coming, she responded “we are just wrapping up”. Dawn, seriously thank you. Dr.Reilly then comes in for the procedure. I always recalled Novocaine shots being painful, I’m not kidding when I say, I could have slept through those shots. He moved through the procedure like it was nothing. Him and his assistant were so in sync that there was no need to even ask for tools, it just happened. He chatted as best we could with my mouth full of tools, really cool guy, with awesome interests. And then, before I knew it, it was over. This office has totally figured out how to remove every element of stress, pain, or phobia from dental procedures. For me it’s a blessing because, now I can regularly go to a dentist like I should. There is nothing worse than procrastinating dental work and winding up with serious issues, and it doesn’t have to be that way. There is no reason for people to sit in pain or discomfort at the dentist, and Advanced Dentistry obviously has figured that out. Everyone in that office is a power house, and trust them when they tell you “you won’t feel a thing”. Thanks again, seriously thank you As always, thank you!

Ida J.

I would like to take this opportunity to thank you for all you and your staff do to make your clients feel welcome. You have opened a world for my Mom that I thought we would never see. She only receives social security and her funds are limited. We try to help as much as possible. If it was not for your empathy, kindness, and good heart, my Mom would still have bad teeth. My Mom is from a family of twelve. When her mother passed away, she was fourteen years old and had to put her life on hold. Sometimes in life, circumstances make you feel like you are not worthy of good things, and you have proven that to be wrong. As parents, you pray that God will let you see your children grow up to be safe, healthy, and make good choices. My prayer is that my Mom experiences good things, before she leaves this world. Again, thank you for being the person you are. Your spouse is the “Rose” that stands out in the garden. You are truly blessed. Wishing you, family, and staff lots of sunny days filled with love, friendship, kindness, good health, and the appreciation of a good life.

Jasen Nemeth

Amazing people! I put off going to the dentist for far too long due to a fear I’ve had since I was a child. I’d seen the commercials for this establishment and read reviews on how they welcomed those that had fears like mine. I never felt that I was judged and could tell that they truly care about their patients and want to help. Everyone there is an expert on what they do. Dr. Reilly is a true gentleman who always takes time to say hello and connect with his patients. I’ve been going there regularly for about 4 years now which is something I could never have imagined. The office is always clean and doesn’t feel like a typical dentist office. The are very patient and kind from the moment you walk in to the moment you leave. I would highly recommend visiting Advanced Dentistry.

Michele and John N.

Dear Dr. Reilly, Words cannot express how grateful we are for all that you’ve done to keep Joshua’s smile beautiful. Not only have you gone above and beyond to take care of him, you’ve done so in a manner that has made Joshua feel very comfortable in your office. You once again took a scary situation for a nine-year-old boy and kept him at ease. Since coming to you Joshua no longer is nervous about going to the dentist. The welcoming atmosphere in your office and your kindness and gentle hand assure Joshua that everything will be just fine. We know in the years to come more work will be necessary for Joshua, we are so fortunate to know he is in such good hands.

Michele Vitiello

I was a person who for most of my adult life had the fear of going to the dentist. Due to a job change three years ago I needed to find a new dentist closer to home; this caused me a lot of anxiety. I tried a new dentist two years ago with no success…not a good experience and that was just for a cleaning. A friend’s mom sent me Dr. Reilly’s name and told me to look at the website so I did and I emailed explaining my high anxiety…immediately I received a response so next I made an appointment and I am so happy that I did. After my first visit speaking with the staff and Dr Reilly after my evaluation I already felt comfortable; they were all so professional and kind. So I am happy to say that I had my first procedure (pain and anxiety free) and it was the best experience at a dentist that I have ever had and have already scheduled for my next. I no longer have a fear of the dentist. Thank you Dr. Reilly and Staff.

Mimi S.

For over 40 years I was terrified to see a dentist. If an emergency came up I would do what I had to in order to relieve the pain – but I never followed up. It was like putting on a bandaid when you needed major surgery. I hit the lottery when I found Dr. Reilly and his method of sedation dentistry. Between the compassion of his staff, the warm atmosphere of his office and Dr. Reilly’s empathy of knowing your fear – he quickly relaxes you and you walk away after 1 or 2 sessions with years of neglect repaired and a beautiful smile I can be proud of. My only regret is that I didn’t find Dr. Reilly and his staff sooner. Nothing gives you more self confidence than a healthy beautiful smile and I have one thanks to Dr. Reilly.

MK Hunter

Hands down, this is the best dentist that I have ever been to. I’ve had a lot of negative interactions with dentists in the past, from being mocked by hygienists to being outright lied to, but I read a few positive reviews of this practice and decided to try it out. The office called to confirm my appointment the day before, as I expected, but then something else happened I didn’t expect: Dr. Reilly called me to introduce himself and ask if there was anything they could do to make my first visit more pleasant. I’ve always been anxious about visiting the dentist, and that phone call immediately made me feel more at ease. The second I walked through the door I felt amazingly comfortable. The practice is beautiful, immaculately clean and cheerfully decorated, and everyone that worked at the front desk greeted me with friendly smiles. I have never encountered a more pleasant, welcoming or friendly staff. Every single person I interacted with seemed genuinely pleased to meet me and interested in what I had to say. When Dr. Reilly came in he actually took the time to ask me questions and get to know me, and instead of just a quick examination and telling me what I needed to get done to fix my teeth he showed me pictures of everything and explained, in an easy to understand way, exactly what was going on and what my options were. He said he was going to treat me like I was his wife or daughter, and I felt like he did. After he had finished my examination I had to wait a few minutes for the hygienist to be free for my cleaning, and instead of leaving me twiddling my thumbs in the room alone a member of the staff stayed with me to keep me company and we had a wonderful chat, and Dr. Reilly came back to ask if he could bring me anything to drink. I have never had a more positive experience with a healthcare professional. I left feeling like I had been taken excellent care of, and I feel 100% confident entrusting my dental health to this amazing team.

Olivia Bellomo

I’m a nervous person when it comes to visiting the dentist. Staying away due to anxiety and horrible experiences, I knew it was time to go to the dentist (bad tooth ache). Based on wonderful recommendations, I booked with Advanced Dentistry. The day before my visit Dr. Reilly called me to ask what would make my visit enjoyable. This already made me feel comfortable and trusting. My dentist called me, to ask me what would make me feel good about my visit. This blew my mind. Usually anyone in the healthcare world comes off as cold, impersonal. The day of the visit, the entire staff was pleasant and welcoming. Everyone with smiles on their faces. When I was brought to the room, they played my favorite tv show (HGTV) and placed a pillow on my neck for comfort. I met with the hygienist and Dr. Reilly and they worked with my nerves. Very patient, considerate, and honest. Broke down what I needed to have done, took it at my speed, allowing me to ask many questions and book my next appointment to which I was comfortable with. Honestly this was the BEST hands down experience I have ever had. Everyone was experienced and friendly. To be honest I’m glad I chose Advanced Dentistry as my dentist, and though I’m not happy about having to get a root canal done, I know I’m in great hands. Who would actually say they are looking forward to their root canal appointment? I guess I would! Thanks Dr. Reilly. I’m honestly grateful to have a top notch professional who is honest and comforting to take care of my teeth. Thank you!!! Anyone who needs a good dentist, looking for a better experience, and is a nervous patient, speak to the staff here! Your nerves will be put to ease!

Patrick Deyhle

Dr. Reilly is simply the man, and his staff if phenomenal! Had a tooth break on me (I am an ice chewer) while at work and my old dentist could not fit me in for a week. Dr. Reilly, as busy as he is, agreed to squeeze me in that day. An hour later, I walked out with an overlay. He could have done a crown but he offered me options on a cheaper overlay, admitting that a crown was not necessary. I am not sure all dentists would have been so honest – what did I know? Even better…my wife was away and my daughter was sick, so I had her at work with me when the overlay broke. I called and they were able to see me right away. Recognizing that my daughter was sick, the staff was so unbelievably nice to her. They put on a kids’ TV show, gave her a blanket, and Dr. Reilly sent someone to get her a milkshake from across the street! This is called going to extra mile! Not to mention he will give you his cell number and will always check on you after a major procedure. He really cares and it shows. Can’t say enough good things about his practice.

Prachi D

Where do I even begin…from the moment I walked in the door Dr. Reilly and his staff were super friendly and professional. I was very apprehensive visiting the dentist as I have not been to one in years. The entire staff made me feel very comfortable and at ease. Joyce was amazing! She was so patient with me and she really does have a gentle touch, I hardly felt anything during the procedure and no pain after!! I recommend this office to anyone who is apprehensive about visiting a dentist, you will love the outcome….I did!!

Sally B.

Dear Dr. Reilly, I wanted to write this letter to let you know how much I appreciate your support and patience during my dental treatments in your office. As you know I was very frightened and in the past, avoided going to the dentist as it was always a “painful” and “stressful” experience. You and your staff are wonderful caring professionals who are dedicated to their patients. I am so happy that I found you and your staff, without your support I don’t think I would have the beautiful smile I have today. For anyone who is afraid of the dentist and unsure about sedation dentistry, let me tell them to “go for it”! As soon as you walk in the door everyone will greet you with a smile and a caring attitude. You will be made to feel very comfortable and before you know it your treatment will be over. I even had teeth pulled under sedation dentistry and I was a firm believer in using IV sedation. I felt no pain, don’t even remember the procedure at all. I am grateful to you and your staff for giving me my beautiful smile, all with sedation dentistry, and let’s not forget your dental expertise. In fact, I have had so many compliments on my “new smile” that I feel like smiling all the time. Please feel free to have any patients considering sedation dentistry, who want to talk to someone who has experienced it, call me, I would be happy to speak with them. Thank you so much.

Sarah Escobar

Hands down the best dental experience I’ve ever had. Awesome staff, clean office, fantastic results. I initially sought out Dr. Reilly for Zoom Teeth Whitening and the cosmetic replacement of several fillings. That was several years ago, my daughter and I have been seeing him ever since. He has replaced at least 6 or 7 of my old silver fillings, completed 2 ceramic onlays and I literally felt nothing- including the initial novocaine injections. I wasn’t even aware the needle was in my gum. And my daughter who used to hate going to the dentist, loves it there too. I travel about 40 minutes to get to him which speaks to how good he truly is. Dr. Reilly is the real deal- he should give a master class to every other dentist I’ve ever seen. PS. They have a bread machine in the waiting area and bake fresh bread daily, enough said.

Shonte Rawles

My experience was amazing. Dr.Reilly is not only good at what he does he’s GIFTED at it. I truely hated going to the dentist but this man has really changed that. NOt only are THEY nice but very warm at this office. The feeling of walking out the office after having work done and NOT HAVING PAIN !!! IS SUCH A GREAT FEELING. IF U NEED A DENIST U WONT BE DISAPPOINTED!. OH AND AFTER PROCEDURES HE CALLS TO MAKE SURE YOUR DOING WELL.

Tanya Kovacs

Our entire family truly feels like part of the family at Advanced Dentistry! You’ll know you’re right at home when you’re greeted by the super friendly staff…EVERY single time you visit! I honestly don’t think I’ve ever seen an office run so smoothly. What really makes you feel like you’re at home (and in heaven!) is when you walk in the door & smell the freshly baked bread! We have never had a bad experience, and all of the staff have gone above and beyond for us…truly letting us know that they care! Just to give you an example…I had to make an emergency call to Dr. Reilly (at an ungodly hour!) and he was so professional & kind about my situation!! It was very comforting to know that there was an “authentic caring” behind the professional face seen at the office! Dr. Reilly is “the real deal” and cares for your comfort and well being. Our 8 year old actually looks forward to getting his teeth cleaned by Joyce every few months…and our 3 year old is anxiously awaiting his 1st visit! Of course the freshly baked bread…and the cool toothbrushes are another plus in their book! 😉 Joyce is very gentle and kind…and I always feel like a new person after getting my teeth cleaned! All appointments are confirmed by text and you always know what to expect for your visit. You’ll not only be smiling because of the beautiful new smile they gave you…but because of the wonderful experience after leaving their office. Without a doubt, I highly recommend!!